During this activity participants will learn about current trends in volunteerism, the steps in a successful volunteer management system, and the problems associated with volunteer liability. Specifically, participants will:
------------------------------------------------------------- Volunteer Trends - 1 Woman volunteer more than men-true or false? ------------------------------------------------------------- Volunteer Trends - 2 The higher your income and educational levels, the more likely you are to volunteer-true or false? ------------------------------------------------------------- Volunteer Trends - 3 People who are active in church or synagogue are more likely to volunteer -- true or false? ------------------------------------------------------------- Volunteer Trends - 4 People with full time paid jobs do not make good volunteers-true or false? ------------------------------------------------------------- Volunteer Trends - 5 Youths do not volunteer for any type of service or activity-true or false? ------------------------------------------------------------- Volunteer Management - 1 It is not important to have job descriptions for volunteers because they are willing to do whatever is needed at the time-true or false? ------------------------------------------------------------- Volunteer Management - 2 Only paid staff should train and orient new volunteers-true or false? ------------------------------------------------------------- Volunteer Management - 3 Delegating jobs to volunteers frees paid staff to strengthen other program areas-true or false? ------------------------------------------------------------- Volunteer Management - 4 For a successful program, all parts of your volunteer management system must be coordinated in sequence-true or false? ------------------------------------------------------------- Volunteer Management - 5 A volunteer's time is valuable. You should not underutilize your volunteer's time-true or false? ------------------------------------------------------------- Liability - 1 Risk Reduction is a strategy to reduce liability in your organization-true or false? ------------------------------------------------------------- Liability - 2 Developing job descriptions for volunteers can limit your liability-true or false? ------------------------------------------------------------- Liability - 3 It is not necessary to provide volunteers with periodic evaluations of their performance-true or false? ------------------------------------------------------------- Liability - 4 A risk is defined as "any actual or potential event or situation in which a person or property may be damaged, harmed, or affected negatively"-true or false? ------------------------------------------------------------- Liability -5 Risk Acceptance means that you know that you will eventually have a law suit brought against you no matter what you do-true or false? -------------------------------------------------------------
------------------------------------------------------------- Volunteer Trends - 1 False. Approximately 49% of all men and 51% of all women volunteer, when you consider sports teams, firefighters, church, and board members. ------------------------------------------------------------- Volunteer Trends - 2 True-but changing. 40% of people with incomes below $10,000/year volunteer. ------------------------------------------------------------- Volunteer Trends - 3 True. Although the statistics are not definitive, there seems to be a correlation. ------------------------------------------------------------- Volunteer Trends - 4 False. 49% of volunteers fulfill full-time job obligations in addition to community service. ------------------------------------------------------------- Volunteer Trends - 5 False. 52% of youth age 14 to 17 are volunteers. ------------------------------------------------------------- Volunteer Management - 1 False. Job descriptions help in recruiting volunteers and ensure that there are no misunderstandings between the organization and the volunteer. ------------------------------------------------------------- Volunteer Management - 2 False. New volunteers like to be trained by people who have done the job in the past and orientation can be performed properly by informed volunteers. ------------------------------------------------------------- Volunteer Management - 3 True. One of the easiest ways to increase performance of paid staff is to properly delegate to volunteers. ------------------------------------------------------------- Volunteer Management - 4 False. Volunteers are the key to successful programs. Volunteer Management Systems should support the organization and its volunteers. ------------------------------------------------------------- Volunteer Management - 5 True. Always have work prepared in advance or call the volunteer in advance to change the schedule. ------------------------------------------------------------- Liability - 1 True. Assess and eliminate circumstances that increase the magnitude of a loss due to a risk. ------------------------------------------------------------- Liability - 2 True. Job descriptions provide a concise description of responsibilities, qualifications/limitations, and supervision. ------------------------------------------------------------- Liability - 3 False. Evaluations can document strengths/weaknesses, successes/problems and ensure equal recognition opportunities for all. ------------------------------------------------------------- Liability - 4 True. To manage risks you must be concerned with property and people. ------------------------------------------------------------- Liability - 5 False. Risk Acceptance means that you recognize and accept the risk and develop strategies to minimize the effect of the risk. -------------------------------------------------------------
Volunteers are the key to successful programs. The processes implied by ISOTURES are not done in sequence. Rather, all are important as a part of an effective volunteer-led program. Each part of the ISOTURES system can be thought of as a piece of a puzzle. All pieces are necessary to complete the puzzle.
I Identification Finding people who have the competence and attitude to fill specific positions. S Selection Placing motivated volunteers. O Orientation Orienting those recruited for the positions they will fill. T Training Preparing volunteers to be successful. U Utilization Providing opportunities to increase knowledge and skills. R Recognition Recognizing and rewarding volunteer performance. E Evaluation Giving useful feedback. S Supervision Helping leaders obtain the results they wish to accomplish.