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Internships: Guidelines for Final Report
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Contact Information

Hospitality and Tourism Management
Stone Hall, Room 106
700 W. State Street
West Lafayette, Indiana 47907-2059

Phone: (765) 494-4643
Fax: (765) 494-0327
E-mail: htm@purdue.edu

E-mail Web site administrator

All students who wish to receive credit for HTM 302 are required to submit a detailed report of their experience to the HTM Career Center coordinator in Stone B-22 the first week of the semester they return. A list of students who have fulfilled all of the requirements to date will be posted on the bulletin board outside the HTM Career Center (Stone B-22). After all the forms, final paper, and proof of hours have been completed, students will then be eligible to sign-up for a mandatory group discussion session.

  • Reports should be stapled. Do not put reports into binders or folders.
  • Reports should have a title page that includes the student's name, student ID number, campus phone number, and name of the organization and location of the internship.
  • Reports should be approximately 10 pages in length and double-spaced.

Students are asked to submit the report in essay format by using the headings that follow. The report will consist of four parts.

  • Part I and Part II will be the same regardless of the type of organization in which the internship was completed.
  • Part III consists of the actual on-the-job specific information. The student will be asked to address information specific to the type of internship in which they are involved.
  • Part IV will be the evaluation and critique of the internship. All parts must be submitted in sufficient detail to adequately cover what the student learned. The student should be able to complete this report with information that they have gained through training and observation of the organization.

 

TITLE PAGE

  • student's name
  • student ID number
  • campus phone number
  • name of the organization and location of the internship

 

PART I: Background of the Organization

  • Give some information on the history and growth of the organization.
  • What are the structures of the organization and your specific location? (Charts may be included.)
  • Discuss the management philosophy or corporate culture of the organization. (This can be as seen by employees and/or management.)
  • Give specific information on the clientele of your organization. (What type of business; during what times and periods; and what dollar volumes, etc.?)
  • Discuss the specific competition to your organization both locally and nationally.


PART II: Management, Training and Employee Information

  • Was there a general employee orientation when you first started? Discuss in detail.
  • From the time you were hired until the time you started, did you receive proper and timely information, and was it in line with what you were promised?
  • Discuss the quality and quantity of training that you received while on this internship. Who trained you, and how was it done, etc.?


PART III: Specific Job Information

1. For each major area in which you were involved in, discuss the following:

  • Description of that department including hours, number of employees, and specific areas within that department.
  • Discuss the department supervisor in relation to background and abilities, what were their management philosophies?
  • What was the job description of the position you had in this area?


2. For each department you were in and each position you held, discuss the following areas.

  • Was each department or area staffed adequately? Explain.
  • How does the department hire most of its employees?
  • What was the turnover in each area? If high, explain. If low, explain.
  • Were there any specific requirements for the employees that were hired?
  • By whom and by what methods were most of the employees trained?
  • Are there specific job descriptions?
  • Who does purchasing?
  • How was scheduling done?
  • For each job you performed, describe what you did in detail.


PART IV: Evaluation and Critique

  • Discuss the major strengths of the organization.
  • Discuss the major weaknesses of the organization.
  • Discuss your feelings about the value of this internship.
  • What things would you do to change the internship?


TIP

Keep a journal or log of your experience throughout your internship. Write about your work activities such as training or scheduling, any difficult situations that arise, and general impressions about the company. Taking a few minutes to do this each day will really help you when it is time to write your final paper.