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To view a faculty member's research and teaching interests,
publications, and presentations, please click on their name.
Sugato Chakravarty, Professor and Department Head
Research interests: consumer issues in banking; market microstructure;
corporate control; banking issues related to consumer decision-making;
information economics as applied to financial markets
Richard A. Feinberg, Professor
Research interests: customer service and customer satisfaction;
the strategic role of call centers: shopping centers; leadership
Seijin Ha, Assistant Professor
Research interests: Retail merchandising and marketing strategies online and offline, consumer behavior, multi-channel retailing, customer relationship marketing, social responsibility.
Sandra S. Liu, Professor
Research interests: consumerism in healthcare delivery; sales
management in a knowledge area; customer capital and structural
capital in healthcare industry; knowledge management and organizational
learning; strategic marketing issues in income generation activities
in healthcare
JungKun Park, Assistant Professor
Research interests: Consumer Behavior in E-commerce; E-tailing Management; International Retailing
Healthcare, Technology, and Consumer
Brian N. Rutherford, Assistant Professor
Research Interests: Business-to-business buyer-seller relationships and sales manager-salesperson relationships
Richard Widdows, Professor
Research interests: cross-cultural marketing; consumer issues
in healthcare; consumer-business relationships in the Internet
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Tansel Yilmazer, Assistant Professor
Research interests: household behavior and family economics;
intertemporal choice; consumer credit
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